REFUND AND RETURN POLICY
We want to you to feel completely satisfied with your purchase from By Noora. If any reason you are not, you can read our return policy below.
RETURNS – ONLINE PURCHASES
Returning an item is easy
You have the right to return your order within 14 days of recieving it.
To be eligible for a return, the item must:
- Be unused and in its original condition
- Have all original tags and labels attached
- Be free from stains, odors, or damage
We reserve the right to refuse returns that do not meet theese conditions.
HOW TO RETURN
Returning an item is simple.
- Include your order number inside the package.
- Ensure the item is securely packed.
- Items must be unused, in original condition, and with all tags attached.
- Send the package to the return address below.
Return Address
Please contact us before returning any items. Return instructions and the return address will be provided once your return request has been approved.Please note
• Customers are responsible for return shipping costs unless otherwise agreed
• We do not accept returns sent to parcel shops
Once we receive and approve your return,
your refund will be processed within 3–7 business days to your original payment method.